CMLW Consulting offer a wide range of bespoke training in both digital and business skills to help ensure that you squeeze every last drop of value out of the tools and resources that you have.

A conversation is the best way for us to assess what your needs are however to give you a flavour of what we offer a number of topics are listed below for your consideration;

Digital Skills;

  • MS Office including; Excel, Outlook, Word, SharePoint, Visio, MS Project
  • Mobile apps for Apple and Android including device integration
  • Cyber Security and Data Governance
  • CRM and PAS systems
  • Telecoms and Call Centre systems

Business Skills;

  • Account Management
  • Customer Service
  • Telephone Skills
  • Project Management
  • Time Management
  • Goal Setting
  • Regulatory Compliance (i.e. DPA, GDPR, PECR)