Data Retention Schedule

 The following table contains details of the personal data we wish to obtain and hold (a range of examples provided, but not limited to) 

 

Type of data 

Why we wish to hold it 

How long it will be kept for  

1

Client Contact information data  

Name, Address, Tel, Email

 

To provide our services

 

5 years (for tax purposes).

2

Client Password Information

User name and password to work on email and web projects/support

 

To access systems to provide our services

 

Until access is no longer required or as instructed by the client.

3

Client Emails

Email threads

To provide our services and answer queries/provide support

5 years (for tax purposes).

4

Prospect Contact information data

Name, Address, Tel, Email

To provide a quotation/proposal for services and answer queries or send marketing information.

2 years once the prospect confirms that they no longer wish to proceed or converts to a client or, withdraws their consent to hold the information.